9Pay is your every day multipurpose piggy bank and money manager. It allows you to address your everyday micro savings and money management decisions and activities at the very tip of your fingers. It helps you save little amounts of change at points of sale where cash is your means of payment, mop up loose monies hanging around in your drawers at home, your car, or at the office, enables you transfer money to friends and family instantly, effect bill payments with ease and convenience, regardless of the type of phone device you have.
With this powerful e-commerce tool now under your every request, fund your Account to make purchases at merchant locations has never been easier. And we didn’t stop there. You can now enjoy sales discounts, loyalty points and treasure hunts with merchant partners for purchases made through your Account.
You do not have to have a bank account to enjoy 9Pay’s whole new world of ease and convenience in managing your money. Collecting your change from a merchant when you make payment with cash. Or Money sent from your friends and dear ones who have 9Pay Accounts.
You can register right here on www.9pay.com.ng by clicking on the “Get Started” tab in the middle of the home page to create an account for you. Likewise you can dial *500# if you are an 9Mobile network subscriber and select “Register”.
All you will be required to provide is your First Name, Last Name, Phone Number and your preferred 4-digit PIN. We will immediately open an 9Pay account just for you.
For you to become an agent on 9pay, you must have a 9pay account.
Visit www.9pay.com.ng to sign up or dial *500# if you are 9mobile subscriber and select “Register”.
After signup, simply dial the short code *500*2020# and get verified as an agent.
All you are required to provide is your Full name, Email and Your location
Yes you can! For every successful transaction done, your commission is automatically transferred into your 9pay wallet and can be withdrawn.
For every data/airtime sales across all network, you will receive 3% as commission.
Also for every Utilities (Smile/DSTV/GoTv/PHCN-Eko/PHCN-Ikeja), you will receive 3% as commission.
First, you have to get on any of the following two channels:
You will then be prompted to enter the desired amount you want to load to your Account. We have set a N20, 000 per transaction maximum limit daily for your security and safety on USSD channel.
The maximum limits for loading your Account daily are:
Enter your card details and you load the amount desired into your Account.
Not at all. You can load money or receive funds as many times as you want, provided you do not exceed the maximum amount balance limit.
We are connected to all banks and financial institutions via card payment option to fund your Account. All. However if your financial institution doesn’t appear on the list do reach out to us.
This is an unlikely situation but there is no need to worry. If the payment is complete we will attempt to load the money to your Account again. In case a transaction fails in the middle of a load due to technical issues or your monthly limit gets exceeded, we send the amount back to the source account within 7 to 10 working days (excluding public and government holidays).
Your Account balance cannot exceed N250, 000 at any time.
This is a very simple process. On any of our platforms – USSD or web platforms - just select “Transfer To Bank” and select the bank and amount you wish to transfer to. Once this has been done, you can proceed to your normal cash point at the bank or ATM.
There is an industry standard charge of N100 flat per transaction for transfers to bank accounts. Beyond this, there is no other charge to your 9Pay Account for withdrawal transactions.
You can withdraw up to a maximum of N50, 000 a day. If you attempt to withdraw more than N50, 000 for the day, the amount will not be sent to your bank account and will instead be re-routed to the source account for safety reasons to protect you from fraud.
If the account number or NUBAN numbers entered do not match the account name at the bank’s database or found to be incorrect by the bank, we will reverse the amount into your 9Pay Account.
The withdrawal to your bank account should happen same day.
Well, in truth any 9Pay user can transfer money to any bank account including yours, which is assumed only you have access to. We advise that you keep your bank account access to yourself exclusively at all times.
It’s a simple four-step process:
And that’s it, money sent!
* The beneficiary will be notified that he or she has received money via SMS. If the receiver is already using 9Pay Account, then he/she will also get a notification on mobile.
Customers can send money to other Account holders at N10 flat per transaction. Just do us all a favor and please ensure that you have sufficient balance when you’re sending money!
For your safety and security from fraud, you are limited to a maximum funding from your bank Card of N20, 000 daily on USSD, and Web, however once your Account is funded there is no limit to the number of transactions you can do within 9Pay platform.
If the beneficiary hasn’t registered with 9Pay Account, we will send them an SMS, notifying them that you have sent them money via 9Pay Account. The alert will also include links for downloading the app, *500# for 9Mobile Nigeria subscribers, or www.9pay.com.ng, so the beneficiary can access the app easily if they aren’t already using 9Pay Account.
If you accidentally send money to an incorrect mobile number, the system will reject the request and return the funds back to your Account. However if you send money to a correct but unknown person’s number, not much can be done about it.
Hey, guess what? Your 9Pay Account is soon going to be linked to several awesome apps, such as Google Play, Uber, and utilities such as PHCN, DSTV and select Internet service providers.
Look out for the 9Pay Account logo which you will soon come across while browsing several merchant sites. Keep your Account funded to enjoy a seamless and pleasurable payment experience.
You can view all your transaction history at any time by accessing the “View History” option in the Web Portal. At any time.
All of them! You can view all transactions via the web portal. Since the USSD and the website serve the same purpose, all transactions made over the last six months can be viewed at any time.
9Pay Account uses VeriSign certified 128-bit encryption technology and is PCI-DSS (Payment Card Industry Data Security Standard) certified to ensure the security of your credit/debit card, net banking information at all times. No matter what the transaction, no one can access the information but you. So yes, your information is as secure on 9Pay Account as it ever can be anywhere else.
It means your information is safe with us. The Payment Card Industry Data Security Standard (PCI-DSS) is a trademarked information security standard for organizations that handle cardholder information for debit, credit, e-purse, ATM and POS cards. The standard was created to increase controls around cardholder data.
It means your information is kept secret. VeriSign certified 128-bit encryption technology ensures that any information you enter when carrying out any transaction on 9Pay Account is sent via a Secure Socket Layer (SSL) session and is encrypted to protect you against inadvertent disclosure to third parties.
You can contact 9Pay Customer Care through the “Contact Us” button on the top right-hand-side menu list from the home screen.
Simple:
Voila! You can do this on any of our 9Pay platforms.
Dial *500# and press “FORGOT PIN” wait for an SMS for your new PIN on the registered Phone Number. Or Please contact our Customer Care team immediately, and you will be needed to provide certain information for validation before this can be reset.
You can spend the money loaded onto your 9Pay Account account for a variety of things. You can send money to or request money from friends and family. You can split bills with your friends when you dine out, collect money for movie tickets from your friends, make purchase from select merchants and app stores, remind friends that they owe you money and more! In fact, if you can tell us what you cannot use it for right now and we’ll look into it for you!
To be perfectly honest, this is the future of personal finance and funds management.
In this day and age all you should really need to send, receive or transfer money is on a mobile phone. This is what 9Pay is delighted to offer you.
Each 9Pay users is expected to have one Account as assigned to the user’s unique identifier – the mobile phone number. This is CBN policy.
We’ll make sure you know. By default you will get an SMS to your registered number on your phone as is standard or we can also send an e-mail to your registered e-mail account on our database at your request, both informing you of the amount and the source. And of course, your account history always shows you all your incoming and outgoing funds.
Your current balance is always displayed on the home screen when the app is open on your smart phone or on the web. But you can also request to view balance via USSD and dial *500#.
9Pay is your every day multipurpose piggy bank and money manager. It allows you to address your everyday money management decisions and activities at the very tip of your fingers. It helps you provide little amounts of change for your customers at points of sale where cash is your means of payment, enables you transfer money to your vendors and suppliers, effect bill payments with ease and convenience, regardless of the type of phone device you have.
With this powerful e-commerce tool now under your every request, fund your Account to make purchases at your merchant locations has never been easier. And we didn’t stop there. You can now enjoy increased advertising and business awareness as we let our customers know where they can collect change easily and even make purchases.
You do not have to have a bank account to enjoy 9Pay’s whole new world of ease and convenience in managing your money.
You can register right here on www.9pay.com.ng by clicking on the “Get Started” tab in the middle of the home page and then select “Sign up as a Merchant”. Likewise you can dial *500# if you are an 9Mobile network subscriber and select “Register”.
All you will be required to provide is your Business Name, Registered Business Address, First Name and Last Names of Account Manager, Phone Number and your preferred 4-digit PIN. We will immediately open an 9Pay account just for you.
First, you have to get on any of the following two channels:
You will then be prompted to enter the desired amount you want to load to your Account. We have set a N50, 000 per transaction maximum limit daily for your security and safety on USSD channel.
The maximum limits for loading your Account daily are:
You can load money or receive funds as many times as you want, provided you do not exceed the maximum balance limit.
We are connected to all banks and financial institutions via card payment option to fund your Account. However if your financial institution doesn’t appear on the list do reach out to us.
This is an unlikely situation but there is no need to worry. If the payment is complete we will attempt to load the money to your Account again. In case a transaction fails in the middle of a load due to technical issues or your monthly limit gets exceeded, we send the amount back to the source account within 7 to 10 working days (excluding public and government holidays).
Your Account balance cannot exceed N250, 000 at any time, CBN policy.
On USSD:
It’s a simple four-step process:
Simply dial *500#
On Web Portal:
It’s a simple four-step process:
And that’s it, money sent!
* The beneficiary will be notified that he or she has received money via SMS. If the receiver is already using 9Pay Account, then he/she will also get a notification on mobile.
Merchants can give change to customers for N2.50 flat charge per transaction. Just do us all a favor and please ensure that you have sufficient balance when you’re sending money!
On USSD:
It’s a simple four-step process:
Simply dial *500#
On Web Portal:
Simply select the Manage Cashiers option display
(* This Applies for both to ADD and DELETE cashiers)
This is a very simple process. On any of our platforms – USSD or web platforms - just select “Transfer To Bank” and select the bank and amount you wish to transfer to. Once this has been done, you can proceed to your normal cash point at the bank or ATM.
There is an industry standard charge of N100 flat per transaction for transfers to bank accounts. Beyond this, there is no other charge to your 9Pay Account for withdrawal transactions.
You can withdraw up to a maximum of N200, 000 a day. If you attempt to withdraw more than N200, 000 for the day, the amount will not be sent to your bank account and will instead be re-routed to the source account for safety reasons to protect you from fraud (subject to review).
If the account number or NUBAN numbers entered do not match the account name at the bank’s database or found to be incorrect by the bank, we will reverse the amount into your 9Pay Account.
The withdrawal to your bank account should happen same day.
You can view all your transaction history at any time by accessing the “View History” option in the Web Portal. At any time.
All of them! You can view all transactions via the web portal. Since the app and the website serve the same purpose, all transactions made over the last six months can be viewed at any time.
9Pay Account uses VeriSign certified 128-bit encryption technology and is PCI-DSS (Payment Card Industry Data Security Standard) certified to ensure the security of your credit/debit card, net banking information at all times. No matter what the transaction, no one can access the information but you. So yes, your information is as secure on 9Pay Account as it ever can be anywhere else.
It means your information is safe with us. The Payment Card Industry Data Security Standard (PCI-DSS) is a trademarked information security standard for organizations that handle cardholder information for debit, credit, e-purse, ATM and POS cards. The standard was created to increase controls around cardholder data.
It means your information is kept secret. VeriSign certified 128-bit encryption technology ensures that any information you enter when carrying out any transaction on 9Pay Account is sent via a Secure Socket Layer (SSL) session and is encrypted to protect you against inadvertent disclosure to third parties.
You can contact 9Pay Customer Care through the “Contact Us” button on the top right-hand-side menu list from the home screen.
Simple:
Voila! You can do this on any of our 9Pay platforms.
Dial *500# and press “FORGOT PIN” wait for an SMS for your new PIN on the registered Phone Number. Or Please contact our Customer Care team immediately, and you will be needed to provide certain information for validation before this can be reset.
Yes they can. They can either transfer money to your Merchant Account, or you can provide them your bank account details, these are however subject to transfer limits in place to ensure safety and security to your business and the customer.
To be perfectly honest, this is the future of cash management for businesses, and change provision for customers who are becoming more discerned and sensitive about customer service.
In this day and age all you should really need to send, receive or transfer money is on a mobile phone. This is what 9Pay is delighted to offer you.
Each 9Pay users is expected to have one Account as assigned to the user’s unique identifier – the mobile phone number. This is CBN policy.
We’ll make sure you know. By default you will get an SMS to your registered number on your phone as is standard or we can also send an e-mail to your registered e-mail account on our database at your request, both informing you of the amount and the source. And of course, your account history always shows you all your incoming and outgoing funds.
Your current balance is always displayed on the home screen when the app is open on your smart phone or on the web. But you can also request to view balance via USSD and dial *500#.